評(píng)論
打印
Speaker Two.
發(fā)言二
Yes, well I was quite surprised at how big an effect going along to a single afternoon session turned out to have.
是的，我很驚訝下午的會(huì)議會(huì)產(chǎn)生如此巨大的影響。
Afterwards, I spent a few days thinking over what Yd learnt, and talking it through with various colleagues, particularly on the IT team.
之后，我花了幾天時(shí)間思考所學(xué)的內(nèi)容，并與不同的同事，尤其是IT團(tuán)隊(duì)的同事進(jìn)行了討論。
I concluded we'd been wrong to bring in new sales targets without altering anything else.
我得出的結(jié)論是，我們?cè)诓桓淖內(nèi)魏纹渌蛩氐那闆r下，引入新的銷售目標(biāo)是錯(cuò)誤的。
So we sat down and re worked people's responsibilities, the definitions of their roles and tasks.
所以我們坐下來重新定義員工的職責(zé)、角色和任務(wù)。
Now I think the whole system works much better.
現(xiàn)在，我認(rèn)為整個(gè)系統(tǒng)運(yùn)行得更好。
And to think that I only went because I was feeling a bit rusty about the database,
我去參加會(huì)議是因?yàn)槲覍?duì)數(shù)據(jù)庫有點(diǎn)生疏，
and wanted to spend some time trying out how to co ordinate all the data we'd had on customers.
我想花些時(shí)間嘗試如何協(xié)調(diào)我們和客戶有關(guān)的所有數(shù)據(jù)。
It led me to realise how much more the sales staff could be doing if we re jigged their role.
這讓我意識(shí)到，如果我們調(diào)整銷售人員的角色，他們能做多少事情。
