1.Please hold the line, Mr. Sakai. I'll put your through.

在幫別人轉接，或者幫別人叫要找的人來接電話時，要告訴別人一下不要掛斷：Please hold the line./Pease hold on.
I'll put your through.則是幫別人轉接電話的說法。

2....sorry Kate, I must go. I have a very important call. I'll talk to you later.

如果你正在接一個電話，而同時又有一個很重要而且不得不接的電話打進來，可以這么說。

3.I'm calling about our meeting.

說明自己打電話的來意。

4.How can I help you? Could I ask who's calling please?

How can I help you?是在問別人找誰或者有什么事，接電話開頭語一般都這么說，還可以說：Can I help you?/What can I do for you?

5.I'm afraid her extension is busy at the moment, Mr. Clark.

分機線忙碌的說法。可能我們平時撥電話也注意到了，如果占線會聽到：The line is busy.

6.Will you hold, or can I take a message?

在這種情況下，一定要問一下是：您等待一下，還是留下口信，還是遲點讓相關的人回電話。

7.You don't know me but I work in Don Bradley's office at Bibury Systems.

打了那么多次電話，好不容易找到關鍵人物了，一定要簡明扼要地自我介紹，并說明來意。

8. I would like you to have a word with Big Boss.

如果你是打電話推銷產品，而別人婉拒時“I have all the products I need.”，一定要及時搬出殺手锏，讓別人對你的產品感興趣，這樣才有可能繼續談下去。