評論
打印
So, we were thinking about, okay, we want to build like, a company vacation into how Wufoo sort of works to reward our users every single year.
所以我們就考慮建立年假制度每年來獎(jiǎng)勵(lì)用戶
And we said okay, if the vacation is sort of built in there for the recovery,
我們認(rèn)為如果用年假回饋客戶作為恢復(fù)期
we could have one crunch period, right, before that vacation set up.
那么在假期之前我們可以有混亂模式
And we'll just only do customer support that will just sort of scale with people.
我們只需要做和客戶數(shù)量相等的客服
So. The way we did the very first crunch mode is that it was just between the three founders.
第一次的混亂模式是在我們?nèi)齻€(gè)創(chuàng)始人之間建立的
And we had each of us draw a ten-item to-do list.
我們每個(gè)人都寫了10件要做的事
That would be fairly aggressive.
這些事必須得有激情
And the first person to get through seven of their items would win.
第一個(gè)完成七件事的人獲勝
And the the last person to get through seven of their items.
最后一個(gè)完成七件事的人
And trippage meant that you carried other person's luggage and got people drinks when you're on the company vacation.
旅行苦工的意思是別人旅行，你拿行李
Would become what we called trippage.
會(huì)淪為旅行苦工
So we did that and during that period, everyone was like pretty excited about it and motivated,
當(dāng)時(shí)我們就這樣做了大家都好興奮，很有沖勁
and only the winner got to choose the next company vacation the following year.
只有贏者才能選擇第二年旅行的地點(diǎn)
And then all the sudden Ryan had basically poorly estimated the items on his list.
然后呢Ryan意識到他的
And he realized very quickly I'm going to fucking lose.
清單要完不成了
And so he was just like I give up.
所以他就放棄了
And he just sort of stopped.
他沒有玩這個(gè)游戲
So crunch mode turned out to be blah mode for him because he knew he was gonna lose and became pretty demoralized.
所以呢，混亂模式對他就是不起作用的因?yàn)樗庾R到自己會(huì)輸，變得沒有動(dòng)力了
So as a result of doing that, we decided not to do it in that similar fashion anymore.
所以結(jié)果呢我們以后不這樣做了
So, good idea that we like to talk about.
雖然我們還會(huì)討論新的好點(diǎn)子
But is one that we, we never did again.
但這件事我們就再?zèng)]做過了
All right, guys. Thanks a lot.
好吧，就到這，謝謝大家
