評論
打印
I've spoken about our systems strategy for powering the Extended Enterprise. Now I'll move onto some important software products. HP OpenView is an industry-leading software product that is aimed at helping customers manage their Extended Enterprise — including systems, network, applications, databases, and the Internet. In terms of market share, it is the number one platform for managing distributed environments, and both VAR Business and Information Weak magazines rated it as the best product in its category in 1997. This past year, we made major investments to strengthen HP OpenView in three key areas.
我剛才談到了推動擴展型企業的系統戰略?，F在我想談一談一些重要的軟件產品?；萜誒penView是業界處于領先水平的軟件產品，旨在幫助客戶管理其擴展型企業，其中包括系統、網絡、應用程序、數據庫和互聯網。就市場份額而言，它是管理分布式環境的頭號平臺，《VAR商業周刊》及《信息周刊》雜志都將其列為1997 年同類產品中最佳的產品。在過去的一年中，我們加大了投資的力度，以加強惠普OpenView 在三大關鍵領域的地位。
The first — the acquisition of a company called PROLIN - was aimed at what we're calling service-level management. We want to provide IT administrators with the tools and processes that allow them to contract with their business users for an agreed-upon service level — in terms of things like systems response time and availability. PROLIN's suite of software modules report into HP OpenView to physically monitor whether or not IT has met the service-level agreement they made with their business customers and, if not, where the problem lies. We also consult with customers to help them make the process-level changes required to achieve their desired service levels, including operational assessment, planning, design, implementation and training. HP has long been a leader in managing the thousands of PCs that are distributed on our customers' desktops. More than 100 customers use our software products and services to manage their desktop systems, and many of them subcontract that management to us.
首先是收購PROLIN公司。這一舉措旨在提高服務級的管理。我們要為IT管理者提供所需的工具和程序，使他們能與商業用戶以合同的形式確認服務水準，例如系統回應時間和可用性。PROLIN的軟件模塊套件裝入惠普OpenView，以監測IT是否符合他們與商業客戶達成的協議。如未達到協議規定的條件，則確定問題何在。我們還為客戶提供咨詢，幫助他們進行程序級所需的變動，以達到他們需要的服務水平，這其中包括操作評估、計劃、 設計、執行和培訓。長久以來，惠普一直在管理作為客戶臺式機的數千臺PC機方面處于領先的地位。100多家客戶在使用我們的軟件產品和服務來管理他們的桌面系統。他們當中有許多家甚至將該項管理分包給我們。
