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The China Consumer Association has asked tech-giant Apple to sincerely apologize to Chinese consumers, after the US firm took little action to address criticism of its after-sales policy.
前不久，中國就蘋果公司對中國消費者實行歧視性售后服務(wù)進行了披露，而蘋果美國公司并未因此對其售后服務(wù)政策進行大的修改。此后，中國消費者協(xié)會要求電子產(chǎn)品巨頭-蘋果公司向中國消費者誠懇致歉，
The association says Apple should follow China's law and offer a minimum two year warranty period on ipads, which are categorized as portable computers. It's also calling on Apple to inform consumers if refurbished parts are used when repairing broken devices, and adjust repair costs accordingly. The case arose after a CCTV report accused Apple of offering discriminatory after-sales services in China. Apple later issued a statement saying it's dedicated to making first-class products and attaches great importance to all consumers. The company has been accused of arrogance by some Chinese netizens.
消協(xié)說蘋果公司已經(jīng)承認將Ipad歸類為便攜式電腦，就應(yīng)該按照中國法律為其提供至少兩年的保修期。如果維修時使用翻新零部件，維修蘋果公司還應(yīng)該告知消費者并相應(yīng)調(diào)整維修價格。前日，一份CCYV報告披露了蘋果公司對中國消費者實行歧視性售后服務(wù)并引發(fā)了該事件。隨后，蘋果公司發(fā)表申明稱其致力于制造一流的電子產(chǎn)品并高度重視所有消費者。蘋果公司已被一些中國網(wǎng)名指控傲慢自大。
