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網絡購物以其快捷方便贏得了廣大年輕人的喜歡，然而，產品質量問題不可忽略，許多消費者都買到假貨。為打擊這種違法行為，中國消費者協會要求在線購物網站，包括淘寶和阿里巴巴，采取保護措施以維護消費者權益。
Shopping online prevails all over China. According to a survey on the website of Chinanews.com, in the year 2009, more than 1.3 billion people purchased online, contributing to a total volume of about 38-trillion US dollars. However, according to another survey by the Beijing Consumer Association, the complaint rate of online consumers has also risen to be twice as large as it was in 2008.
Ma Yun, the CEO of the website China.alibaba.com heavily criticizes cheating online traders; he says online shopping websites must adjust their online sale rules otherwise they will not survive.
"Fake and low-quality commercial goods will do great harm to our society. Any online shopping mall which wants bigger space for better development has to fight against cheating online traders. If they cannot stop them cheating, the only and the best solution for online shopping malls to solve the complaints from the consumer is to close their online shopping websites."
Since the year 2008, the China Consumer Association has received many complaints from online consumers. Most of what they complain about is that goods they receive are very different from what they look like on the websites.
In Shanghai, a young man's appearance has attracted a lot of attention. He wears a hat shaped like a tiger and a long overcoat on the back of which was pasted many brand labels.
What's more, on his back there are some highlighted words which read: "BE CAREFUL WHEN SHOPPING ONLINE! RESIST ONLINE CHEATING!" He says the reason he wears so exaggerative a jacket is to warn people to be alert of online shopping.
"I am trying to use performance art to draw people's attention to the perils of online shopping. Now the fake goods that people buy online are becoming much more prevalent. My mom bought a forgery of a Louis Vuitton handbag on an online shopping website one month ago, and I bought a pair of fake Nike shoes. But they were supposed to be the real ones and the online seller had promised that what they sold were all genuine. We were so upset with these cheats."
The International Day for Consumer Rights and Interests falls on March the 15th every year. This year, the China Consumer Association is focused on protecting the online consumer's rights and interests. An online work station which works specially on cracking down on online counterfeit goods was founded by Shanghai Xiangru Media Limited Company two months ago.
