1.We can almost end misunderstanding if we empty our minds of biases, preconceptions,arrogance,narrow-mindedness,and stereotyping

如果我們能夠消除偏見、先入之見、傲慢、狹隘和模式化的思想，我們幾乎就能消除誤會YrIV.+Vh6=XjvY。

2.AS long as we realize that two monologues do not make a dialogue, and communication does not mean others must agree with us,we should do all right.

只要我們明白兩個獨白不能組成一個對話，明白交流并不意味著別人一定要同意我們的觀點，我們就能做好CshQiZoZfTY!。

3.Communicate with brevity and in generic terms in order to allow the recipient to fill in the positive ornegative touch of the message. You job is to predict the best moment for the message to arrive.

交流時應(yīng)該盡量使用簡潔易懂的語言，達樣可以讓聽話人感受到你所傳達的信息里的積極或消極色彩vf1=;ZuLp[*。你的任務(wù)是決定應(yīng)該在什么時候傳達你要表達的信息9@w%DiPla|XX9G;。

4.Letting the recipient fill in his expectation is the smarter choice, leading to less arguments and ultimately eliminating fights over conflicting perceptions.

滿足聽話人的預(yù)期是比較聰明的做法，這樣可以減少爭論，最終會消除因為觀點不同引發(fā)的爭吵Q(s%;jKHm0*6avd8pI。

5.Reiterating endlessly is what most people do most of the time only to run into even more arguments.

大多數(shù)時候很多人會不停地重復(fù)自己的觀點，這樣只會導(dǎo)致更多的爭論vCAPUy+XQL4fUExmxQ8。