協(xié)商(2):更多好處


Jerry:My boss agreed to your price,although he found it a little high.He would like to keep working with your company,and he is also hoping that there will be some further incentives in the deal.What can you offer?
我的老板雖然覺得價格有些高,但還是同意了.我很愿意同貴公司合作,但希望能在生意中得到更多獎勵.您能給予我們什么?
Catherine:hummm.Well,we can extend our warranty .Normally we offer a six-month limited warranty.How would you like to get a one-year warranty?
嗯,我們可以延長保修期.一般我們的有限條件保修是六個月.我們給你們一年的保修期如何?
Jerry:That sounds excellent,of course!
太棒了.
Catherine:It is twice the standard period;you won’t find that deal with our competitors.
這是正常保修期的兩倍,你在同類的商家是得不到這樣的優(yōu)惠條件的.
Jerry:Just one question ;what do you mean by “l(fā)imited”?
還有一個問題.‘‘有限保修”的‘‘有限”是什么意思?
Catherine:Well,the cost of each product is fully refundable or replaceable in the first three months.After that ,we only repair the robotic parts .So you’ll have to return the product and let us repair it.
意思是三個月內(nèi)產(chǎn)品可以全額退款或更換.三個月后,我們只對電動零件進(jìn)行保修.你必須把產(chǎn)品返還給我們修理.
Jerry:I see.Perhaps as you are extending the warranty ,you can extend the period in which products are fully refundable?
我明白了.你們既然可以延長保修期,或許也能夠延長全額退款的期限?
Catherine:I don’t see why not.After all,we have confidence in the quality of our product.
為什么不可以呢?我們對產(chǎn)品有信心.
Jerry:Now we’re talking!I think Mr.Johnson will go for that!
我們就這么決定了.我想Johnson 先生會選擇和你們合作的.