5.退房（2）Checking out of the Hotel

Guest: I’m ready to settle the bill.
我要結賬。
Desk Clerk: I hope you enjoyed your stay.
您住的還好吧？

Guest: Definitely! Very relaxing.
非常好！很舒服。
Desk Clerk: Good. Right, that comes to $1,500.
很好，您的費用是一千五百美元。

Guest: What? I only stayed three nights.
什么？我只不過才住了三天。
Desk Clerk: That’s right, sir. Three nights at 500 dollars a night … that comes to $1,500.
沒錯，先生。三個晚上，每晚五百美元…….共計一千五百美元。

Guest: But your brochure said that this was a package deal and the hotel’s services were all-inclusive.
但是你們的宣傳手冊上說是一次性收費，飯店的各項收費不另外計費的。
Desk Clerk: Yes, of course. The meals and excursions were included in the hotel price.
是啊。餐費和外出瀏覽的費用都包括在內的。

Guest: But why are you overcharging me almost a thousand dollars? 250 dollars a night, times three nights should just be $ 750.
可你為什么要我多付差不多一千美元呢？兩百五十美元一晚，三個晚上是七百五十美元才對啊。
Desk Clerk: I’m sorry sir. The 250-dollar rate is based on double occupancy. That means it’s 250 per person. The room itself is 500 dollars a night.
對不起。二百五十美元是按照兩個人一間房算的，也就是二百五十美元一人。一個房間就是五百美元一個晚上。

Guest: Perhaps I could talk to your manager?
我能和你們經理談談嗎？
Desk Clerk: Of course. Just a minute; I’ll get her.
當然可以。請稍等，我找她來。

a package deal 一攬子交易，這里指包括所有服務項目費用的收費
all-inclusive 包括所有的服務
overcharge 多收錢
based on double occupancy 根據兩位房客的價錢