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因為有了高科技，我們的工作方式正在發生變化。不少人在家做telecommuter（遠程上班族），有的公司實行hot desking（辦公桌輪用制），都是怎么高效怎么來。隨之而來的，不少公司的管理風格也開始變化。老總們不再待在辦公室等報告，而開始“走動管理”。
MBWA( Management by wandering/walking around) is an informal managing style where top managers actually keep in touch with employees by wandering the halls, asking workers what they’re working on and getting a clue of what’s really going on in the company.
MBWA（走動管理）是一種非正式的管理風格。高管們會隨意在工作大廳走動跟員工接觸，詢問他們正在進行的工作，以了解公司運行的狀況。
The emphasis is on the word wandering (walking) as an impromptu movement within a workplace, rather than a plan where employees expect a visit from managers at more systematic, pre-approved or scheduled times. The expected benefit is that a manager, by random sampling of events or employee discussions, is more likely to facilitate the productivity and total quality management of the organization, as compared to remaining in a specific office area and waiting for employees, or the delivery of status reports, to arrive there, as events warrant in the workplace.
這種管理模式的重點在“走動”這個詞上，說明“走動”是即興而為，并不是管理層達成一致計劃好、員工做好準備迎接的那種到訪。這種管理模式期望達到的效果是：與傳統的那種管理人員待在辦公室里等著員工上門匯報工作進度的管理方式比起來，管理人員通過隨機走動了解工作進度或與員工談話，整個生產進程和公司的整體管理質量更容易得到提升。
