“我的電腦可能出問題了。我輸入密碼的時候明明輸?shù)氖菙?shù)字,怎么顯示的全是星星啊?”當(dāng)IT部門的員工接到這樣的技術(shù)求助信息時,他們一定很崩潰吧?好吧,這個例子可能有些極端。不過,據(jù)說大部分IT員工處理的都是人為因素導(dǎo)致的故障。
A carbon-based error refers to a problem with a computer or a program that is caused by the user rather than the machine. All life on earth depends on carbon, which forms the molecular bonds that make life possible. Therefore, to say that an error is carbon-based is another way of saying it was caused by a computer's human user. Carbon-based errors are a common problem for IT professionals, particularly when it comes to inexperienced users.