16.Introduce them to the people in your contact who may help them out.
16.別人向你求助,如果有幫得上忙的朋友,可以引薦給他。
17.Actively find the deepest needs they may have (without waiting for them to explicitly tell you).
17.主動的雪中送炭(而不是等別人向你求助)。
18.Take initiative to give them the solutions they need.
18.率先提供給別人解決問題的辦法。