評論
打印
Well Anna! Mr Lime eh?
安娜！Lime先生嗎？
Oh dear Denise, I think I need a bit more help from you.
親愛的，丹尼斯，我想我需要你再給我一點幫助。
He wants to talk about personnel…people, staffing…
他想跟我討論人事部……人員，員工……
Are you sure? I think he means a personal nature, not personnel! That Mr Lime!
你確定嗎？我認為他的意思是私事，不是人事部！那個Lime??！
Mr Lime indeed. Anyway, Anna had an excellent phone manner.
Lime先生確實是這樣?？傊?，安娜有了不錯的電話談話技巧了。
Let's hear those phrases again: Hello? Tip Top Trading. This is Anna speaking.
讓我們再聽聽這些表達：你好？這里是Tip Top Trading，我是安娜。
Hello? Anna speaking.
你好，我是安娜。
Hello Mrs Smith, how can I help you?
你好，史密斯女士，我能幫你做什么嗎？
Hello Mrs Smith, how are you?
你好，史密斯女士，你好嗎？
I'm really sorry, he's not available at the moment. Can I take a message?
我很抱歉，他目前不在。我能幫你留言嗎？
I'm afraid he's busy – shall I ask him to call you back?
恐怕他現(xiàn)在很忙，我能讓他過會兒打給你嗎？
Thank you for calling, goodbye.
謝謝你的來電，再見。
But how is Anna going to handle Mr Lime's request?
但是安娜要如何處理Lime先生的請求？
I can't wait till next time! Bye!
我等不及到下次揭曉了！再見！
