Mike: Excuse me. Who is the person responsible for handling complaints here? I would like to make a few complaints.邁克：你好。請問你們這里誰負責接受投訴？我想投訴一下。Front Desk: I am the manager here. You can complain to me. How may I help you?前臺：我是這里的經理，您可以向我投訴。發(fā)生什么事情了呢？Mike: Here is the thing. I was woke up by strange noises of the telephone several times last night. Even I unplugged it, it wouldn't stop beeping. I am also not satisfied with the housekeeping service in my room. So I want to change to a cleaner and quieter room.邁克：是這樣的。昨晚上我好幾次被酒店電話發(fā)出的奇怪聲音吵醒。我把電話線拔出來，它還是不停嗶嗶地響。還有我房間里的衛(wèi)生打掃得也不是很干凈。所以我希望你們能給我換一間更安靜整潔的房間。Front Desk: I apologize for everything disturbing you. We will give another room to you right now. Please wait a moment.前臺：針對您說的情況，我向您表示歉意。我們馬上給您換房間，請稍候片刻。