評論
打印
Amy: Hello, I'd like to buy these 5 cartoon books. I have paid for them, but I suddenly realize that it'll take 7 days for you to send them to me. I want to get them early, because I'll go abroad 5 days later.
埃米：你好，我想買這5本漫畫書。我已經付款了，但是我突然意識到寄到我這里要花7天時間。我想要早點拿到書，因為我5天后要出國。
Customer Service: Madam, wait a moment please. I'll check your order first. Are you Ms. White? You just ordered 5 English cartoon books half an hour ago.
客服：女士，請稍等，我要先查查您的訂單。您是懷特女士嗎？您半小時前下單購買了5本英文漫畫書。
Amy: Yes.
埃米：是的。
Customer Service: May I have your order number?
客服：可以告訴我您的訂單號是多少嗎？
Amy: Let me have a look. It's 234-558-90.
埃米：讓我看看。是234-558-90。
Customer Service: OK. I've confirmed your information, Ms. White. I found that you chose to post these books to you which would need 7 days. I can provide you two solutions. First you can choose express which will arrive in 4 days. The second is that you can choose EMS, by which you'll get these books tomorrow, but you have to pay another 20 yuan for this service.
客服：好的。懷特女士，我已經確認過您的信息了。我發現您選擇了平郵這些書，這需要7天的時間。我可以給您提供兩種解決方案。第一，您可以選擇快遞，這些書將會在4天內送達。第二，選擇EMS,這樣您明天就可以拿到書，但是您需要為這項服務再額外支付20元。
Amy: I'll choose EMS.
埃米：我選擇EMS。
Customer Service: OK. I'll change the order for you. Do you have any other problems?
客服：好的，我這就給您修改訂單。您還有其他問題嗎？
Amy: No more, thanks.
埃米：沒有了，謝謝。
Customer Service: Glad to service for you. Thanks for calling. Goodbye.
客服：非常高興為您服務。感謝您的來電，再見。
