處理投訴

非常抱歉，先生。

A：But it's unfair to the occupants! 但那對現在的住客很不公平呀！
B：I'm terribly sorry, sir. We'll take this into consideration. May I call the room attendant up now to have your room tidied?非常抱歉，先生。我們會考慮這點的。我立刻派廂務員整理您的房間好嗎？

同類問句：
I'm awfully sorry for that, sir. I'll see to it right away.先生，我對此非常抱歉，我會馬上處理此事。
I'm sorry to have caused you so much trouble, but I'll manage to solve the problem before long.我很抱歉給您帶來了如此多的不便，但我會想辦法盡快解決問題的。
I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.我對此非常抱歉。我會告訴經理的，他會馬上處理此事。
Well, I understand how you feel and we'll try to do our best to help you.我理解您的心情。我們會盡我們最大的努力幫助您的。
Please wait a moment. I'll arrange it for you. 請您等一會兒，我會幫您安排的。