話題11 更改或取消航班

我們在旅行前往往會因天氣原因、行程安排變動等需要臨時更改航班，甚至取消航班。像預訂機票一樣，更改或取消航班可以直接打電話或通過網絡，或者去訂票處。但是要求退票往往要繳納一定的手續費。

英語情景會話

A: Good afternoon, sir?

A：下午好，先生。

B: Good afternoon, I have a ticket for New York tomorrow, but I have to change my plan,I would like to apply for a refund of my ticket.

B：下午好，我訂了一張明天去紐約的機票，由于我改變計劃，所以我要退票。

A: Let me see your ticket, please.

A：讓我看看您的票。

B：OK.

B：好的。

A: Excuse me, you have to pay 156 yuan for refund.

A：您必須支付156元的手續費。

B: Why should I pay for so much?

B：怎么這么多啊？

A: It is 10% of origin price.

A：需要收取原價格的10%。

B: All right. Please refund it for me.

B：好吧，給我退票吧。

A: Here is the receipt and the balance between the ticket fare and the service charge. Please sign your name here.

A：這是退給您的票以及手續費的收據和差額，請在這里簽個字。

B：Thank you. Bye.

B：謝謝，再見。

其他常用英語口語表達

I need to cancel my flight.

我要取消航班。

I need to reschedule my flight.

殘要更改航班口。

Can I change my flight schedule?

我可以更改航班嗎？

Is there a penalty for changing my plans?

我改變計劃要交手續費嗎？

May I have the travelers' names, please?

請告訴我旅客的姓名。

常用英語詞匯表達

penalty 手續費

cancel 取消

ticket fare 票費

change 改變

service charge 服務費

refund 退還