Dealing with Disabled Persons Who Are Wheelchair Bound

處理那些不得不坐輪椅的殘疾人

陳豪在北京的ABC美國公司工作，他在走廊上遇到了剛吃完中飯回來的美國同事Amy。

(Office ambience)

C:Amy，吃過飯了嗎？

A:I did. A group from the office went out together. We missed you.

C:我今天特別忙，所以從家里帶了便當。

A:You have a worried look. Is anything wrong?

C:你可真是好眼力。我們部門昨天來了位新同事，是坐輪椅的殘疾人。今天中午大家都出去吃飯了，辦公室只有我們兩個人。

A:That was a good opportunity for you to make her feel welcome. Was there a problem?

C:跟她在一起，我覺得很不自在，不知道怎樣做才得體。

A:What happened?

C:因為只有我們兩人，所以我上來先自我介紹。

A:That's exactly right. Why was that a problem?

C:我記得你說過，自我介紹的時候應(yīng)該主動跟別人握手。

A:That's correct.

C:但是我不知道她能不能握手，所以就沒有把手伸過去。

A:What happened?

C:結(jié)果她也介紹了自己，然后主動跟我握了手。

A:You handled that exactly right. If she had not been able to shake hands, she would not have offered hers.

C:那以后遇到殘疾人，是不是都要等他們先伸手呢？

A:Yes. You never want to make assumptions about what someone in a wheelchair can or cannot do.

當天下午下班前，陳豪來到Amy的辦公室。

C:Amy, 你現(xiàn)在有時間嗎？

A:Come on in. Tell me what else happened with your wheel-chair bound co-worker.

C:她在我后面熱飯。微波爐的位置挺高的，我不知道她需不需要幫忙。

A:What did you do?

C:后來看她要把飯盒放進微波爐里確實很吃力，所以我就說，“May I help you?” 需要幫忙嗎？

A:Your instincts were on target. You were right to ask her before you took action.

C:可是當時我就傻傻地站在那兒，挺別扭的。

A:What happened next?

C:她表示了感謝，然后讓我?guī)退扬埡蟹诺搅宋⒉t里。

A:By asking her if you could help, you gave her the option to accept or reject your offer. Persons with disabilities are accustomed to doing things for themselves.

C:我也是這么想，殘疾人其實都是很獨立的，而且能到咱們公司來工作，一定很有能力。

A:People with disabilities appreciate offers of help, but don't like others to make assumptions about what they can or can't do.

C:下次再遇到殘疾人，我該怎么做呢？

A:It is quite simple, when you introduced yourself, you let her instigate the handshake. When it appeared that she might have difficulty with something, you asked her if you could help.