陳豪在北京的ABC美國公司工作，美籍華人Mary離開后，他馬上結識了公司新來的美國同事Amy。看，他們正在喝下午茶。

(Office ambience)

C: Hi, Amy. 你在這兒太好了。我正好有個問題要請教你。

A: What is it？

C: 我開始在這兒工作以來，結識了不少人，到哪兒都會碰上，但卻記不住他們的名字。

A: I have a simple way to remember names.

C: 那你快教教我，什么好辦法。

A: I have an acronym that helps me.

C: 那是什么？

A: An acronym is an abbreviation formed by using the first letter of words in a phrase or name.

C: 我知道了，就是幾個單詞的英文首寫字母的縮寫。

A: The acronym I use to remember names is FACE. F stands for focus。 你第一次見到一個人，首先要注意他的名字。

C: 說起來容易，可我就是做不到。我總想著下面該說點兒什么。那你再說，A代表什么呢？

A: The "A" is for ask. Repeat the name in the form of a question. For example, if you are introduced to Bill, 你就可以問, "Bill?"

C: 聽起來不奇怪嗎？

A: 當然不了. It is natural that you would want to verify the name and make sure you heard correctly. 越是不常用的名字，就越應該問清楚。

C: 你說得確實有道理。別人讓我重復自己的名字，是希望不會叫錯，我會覺得別人這樣做是尊重我。那C呢？

A: The "C" is for comment. Make a comment about the person's name—a comment that connects the name to someone or something that you can recall later.

C: 你是說如果有人叫Bill，我就可以說"Bill? As in President Bill Clinton?"

A: 你真是一點就通。It is also a conversation starter so now you see why you don't need to worry about what to say next. It comes naturally.

CH: 對呀。這樣接下來就有話題了。那最后一個字母E呢？

M: "E" stands for employment. Employ means to use the name in conversation with the person. Using the name helps you remember it.

C: 沒錯。有的時候多叫幾次就記住了，而且還能讓別人感覺你重視他。Amy，你能不能再重復一下FACE的用法。

A: I am happy to repeat it. First you focus and think only of the other person's name. Next you ask or repeat the name in the form of a question. Then you make a comment about the name. Finally you employ or use the name while you are speaking with the person.

C: Thank you. 今天晚上我剛好有一個工作宴會，到時候一定要試試這個竅門。