A: Good morning. Could I speak with the manager, please?
早晨好，我想和經理通話？

B: I am the assistant manager. Is there something I can help you with?
我是助理經理，我能幫你做點什么？

A: The key you gave us to our apartment doesn’t seem to be working.
你給我們的公寓鑰匙打不開門。

B: Did this key work okay for you before?
以前鑰匙能打開嗎？

A: We were using my roommate’s key before and never really tried this one.
我們早先用過室友的要是，但沒用過這把。

B: Does the key seem to belong in that lock?
鑰匙和鎖吻合嗎？

A: It doesn’t really fit at all.
不太吻合。

B: Try putting your key in the top lock one more time and turn it to the right.
再次將鑰匙插到底，向右轉動。

A: It works now, but it didn’t work before.
打開了，但是早先不管用。

B: We have been having trouble with that lock. I will call a locksmith right away.
那個鎖頭有些問題，我會馬上給鎖匠打電話。