評論
打印
接電話的開場白：拿起話筒的時候，可先用Hello. Good morning. Good afternoon. 等問候對方，并報上自己的公司名、部門名、姓名等，如此可予人態度親切的感覺。
(1) 早安.這里是正泰貿易公司.我能效勞嗎?
Good morning. This is Chengtai Trading Company. May I help you?
(2) 午安.這里是大安商業銀行.我能為您效勞嗎?
Good afternoon. This is Dan An Commercial Bank. What can I do for you?
