電話用語“非常8+1”A.“電話”英譯

　　電話——telephone，phone，mobile phone(移動電話)等；給什么人打電話——telephone/phone/ring/call sb.，give a ring/call to sb.，make a (telephone / phone) call to sb.， ring sb. up等；接聽電話——have / receive a telephone call，answer the telephone等。

　　B.“電話問候語”脫口秀

　　拿起電話說Hello/Hi或因時間而定Good morning/afternoon/evening等，接著報上本機號碼，以讓對方確認是否有誤。常用告別語有：See you/Bye/Bye-bye/Goodbye.；告別時也可順送對親朋好友的祝愿：Take care. Bye./Look after yourself. Bye./Have a nice (lovely) day. Bye. /Good luck to you (your family). /All the best. /I hope everything goes well. Bye.；受助于人后不忘致謝：That's very kind of you.或Thank you for your help. Goodbye. /Many thanks. Bye.等。

　　C.“請問你/您是哪位呀？”，易學常用

　　Who's that(speaking / calling)? / Who's speaking? / May I ask who's (that) calling?等。如果有跡象表明對打電話人心有把握，就直來直去——Is that Jim (speaking)?。

　　D.“自報家門”既是禮貌又是常識

　　This is Kate (speaking). /Kate here. /It's Kate (here).等，此時禁用I'm...。

　　E.閑話少說，“直奔要找之人”

　　May /Can/Could I speak to Mr Long, please?或I'd like to speak to Mr Long, please.等，這樣不管電話往家還是往辦公室打，不管接電話的是誰都適用。

　　F.“稍等片刻”，常有的事

　　Hold on, please!/ Would you hold on, please? /Wait a minute, please!/Hold the line, please!/Just hang on a minute, please!/One moment, please!/Please don't hang up!等。

　　G.“通知別人接電話”，常這么說

　　There's a telephone call / call for you, Miss Green. / You're wanted on the phone. 等；至于電話中心內容，當然各人自己去做主！

　　H.暫時找不到接聽人，告知對方

　　I'm afraid he/she is not here at the moment.或Sorry, he/she is out at the moment. 或He/She left here a few minutes ago.等，一般不會立該掛上，還可禮節性地建議撥打另一號碼或稍后再打：You can get him at 13517960849. 或Please dial 13517960849. 等。更多的時候，會禮節性地問上一聲：May I have him/her call back? /Would you like to leave your name and number? 等；出于禮貌，也常主動相助(如是辦公室工作人員，更是職責了)：Can I help you?/Would you like to leave a message?/May I take a message? 等，如對方的回答是肯定的，就有必要做好電話記錄——

　　I.“電話記錄”，學八送一

　　電話記錄主要涉及：電話來自何人(From：sb.)、打給什么人(To：sb.)、電話號碼(Telephone number,常縮寫為Tel)日期(Date)、時間(Time)、電話內容(Message)，記錄人往往也會在末尾簽上自己的名字，以示負責。(具體格式可以參看 《英語寫作“聊天室”(六)》)

　　根據電話中的對話內容，填寫下面所缺的單詞，每空一詞(Teacher—T， Sam—S)。

　　T：Hello, 5212736.

　　S：Hello!(1)_________ is Sam. Could I (2)_________ to the headmaster, please?

　　T：(3)_________ (4)_________ for a minute, please. I'm sorry he is (5)_________ at the moment. Can I (6)_________ a message?

　　S：That's very (7)_________ of you. I would like to meet him tomorrow morning. Please tell him to call me in one hour. I would like to know whether he's free or not at that time. My telephone (8)_________ is 5337766.

　　T：OK. I'll leave the (9)_________ on his desk.

　　S：Many (10)_________. Goodbye!

　　T：Bye!

　　《電話用語“非常8+1” 》參考答案

　　(1)This (2)speak (3)Hold (4)on (5)out (6)take (7)kind (8)number (9)message (10)thanks