Dialogue B
(A:Operator B:Zhou Qiang)
A:Operator.Can I help you?
B:I'd like to make a person-to-person call to Beijing,China.Thenumber is 6634-6972,and I want to speak to Mr.Qin.
A:To Mr.Qin at 6634-6972?
B:Yes,that's right.
A:May I have your name and telephone number?
B:My name is Zhou Qiang,and the phone number is 756-3284.
A:Mr.Zhou,will you hold the line,please?
(Pause)
Mr.Zhou,there is no Qin at that number.Will you check thenumber again,please?
A:What the number I gave you,operator?
B:It's 6634-6972.
A:Oh,I'm sorry.It should have been 6634-6672,not 6972.I'vegiven you a wrong number.
B:Are you sure this time?
A:Yes.
B:OK.Let me try again.
A:Thank you.
Dialogue C
(A:Mrs. Charles B:Clerk)
A:Hello.This is Mrs.Charles.I'd like to buy a new car.Couldyou offer me a new type of the car,please?
B:Oh,Madam,buy what?
A:A new car.And I've got a small family,two children,and I haven't got a lot of money and…
B:Oh,oh,Madam,Madam.I'm afraid you have the wrong num-ber.
A:Isn't this the car store?
B:No.It's Mike's Sporting Goods.
A:Oh,sorry.Do you know the number for a car store,then?
B:No.I don't.I suggest you look in the phone book.
A:I'm sorry to have bothered you.
B:No problem.
Words and Expressions
beg vt./vi.乞求;請(qǐng)求;懇求
pardon n.原諒,請(qǐng)?jiān)僬f(shuō)一遍
come on 來(lái)吧;快點(diǎn);出現(xiàn),上演
check v.制止;控制;檢查,核對(duì)
offer v./n.提供;提出;提議
v.呈現(xiàn),出現(xiàn)
type vt.打字;拍發(fā)
madam n.夫人,女士,太太,小姐
store v.貯藏,貯存,商店
goods n.商品,貨物,財(cái)產(chǎn)
suggest vt.建議,提出
phone book 電話簿
problem n.難題,問(wèn)題