評論
打印
Dear Mr Chen,
親愛的陳先生：
We are sorry to hear that you are not satisfied with your robot. We understand why you are so angry. We would like to send you a new robot. You will only need to put the batteries in to make it work. Of course, you can have your money back if you would not accept our new product. However, we hope that you will give it a try. We are sure that you will like it. You are welcome to let us know whenever you are not satisfied with it. Please tell us your decision. If the new robot is your choice, please let us know when we can send it to you. We lookforward to hearing from you soon.
聽到你說對機器人不滿意，我們表示很遺憾。我們理解你為什么如此生氣。我們想給你寄一個新的機器人。你只需要放入電池就可以讓它正常工作了。當然，如果你不接受我們的新產品，你能拿回你的錢。但是，我們仍然希望你能給它一次機會。我們保證你會喜歡它的。任何時候只要你不滿意它了，歡迎你告知我們。請告訴我們你的決定。如果你選擇了新機器人，請告訴我們什么時候可以把它寄給你。我們期待很快收到你的回信。
Yours sincerely, Lin Fang Manager
真誠的，總經理 林芳
