評論
打印
Thirteen:
13：
Basically the point of giving feedback is to motivate your staff to perform as well as they can in future. Nothing is a better motivator than telling someone that they are doing a wonderful job. I do not believe it could ever be the wrong time or place to draw attention to someone's plus points. So use your regular feedback sessions in this way to encourage your staff and make them feel good about themselves and their value to your company.
基本上，給予反饋的目的是激勵你的員工在未來表現得盡可能好。沒有什么比告訴別人他們做得很好更能激勵人的了。我認為讓人們注意某人的優點，不會有錯誤的時間或地點。所以，用這種方式利用你的定期反饋會議來鼓勵你的員工，讓他們對自己和對公司的價值感覺良好。
Fourteen:
14：
When I started organising feedback sessions for my staff, I made the mistake of not letting them have their say. Although I'd criticise their performance tactfully, and I knew I had to do so immediately and in an appropriate place, I've now learned that it's sensible to allow them time to reflect - you can then agree to meet again at a later date if necessary. That means you've both had time to consider the implications of what's been said.
當我開始為員工組織反饋會議時，我犯了一個錯誤，沒有讓他們發表意見。盡管我會委婉地批評他們的表現，而且我認為我必須立即在適當的場合批評他們，但我現在知道，給他們時間反思是明智的——如果有必要，你們可以約定之后再開會。這意味著你們雙方都有時間考慮剛才所說的話有什么含義。
