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And after a long time-again this was on the 15th floor in William James Hall, I remember that-she one day got her results. Entered all her data into SPSS, pressed the button. And there was significant statistical difference between the two groups. The group that implemented Hackman's conditions and the group that did not.
經過很長一段時間 在威廉·詹姆斯大樓15樓 我還記得她得到結果的那天 把數據輸入了統計軟件 按下了確認 兩組統計數據 有明顯差異 使用哈克曼條件的小組以及不使用哈克曼條件的小組
Eureka! She was happy, ecstatic. Years of work. And she runs to Richard's office, and says to him, Richard, I got it! Here are the results.
找到了 她欣喜若狂 幾年的工作成果 她跑去了理查德的辦公室 對他說 “理查德 我得到結果了 在這里”
He says, "let's see. I want to see." So he looks at it. He says, "Amy, that's fantastic! It's very significant result. It wasn't just borderline. This is great! Fantastic!"
他說“讓我看看” 他看了一眼 說“艾米 太驚人了 結果令人驚訝 這不僅僅是模凌兩可的邊界了 太棒了”
And he looks at it, and he says, "are you sure these are the results?"
他仔細閱讀起來 “你確定是這個結果？”
And she said, "yeah! They are highly significant!"
她說“是啊 結果意義重大”
He said, "are you sure? Did you enter the data again and test it?"
他又問“你確定？有沒有重新輸入數據再測試一遍？”
Yeah, Yeah! She is very methodical, very hard working. She said, "yeah, I did!"
“有啊” 她工作非常有條理 非常努力 她說“都核對過了”
So he said, "you know, these are certainly significant but they are significant in the opposite direction." Meaning the hospitals that implemented these conditions that Hackman talks about were actually making more medical errors.
于是他說“結果的確意義重大 但事實卻恰恰相反” 也就是說使用哈克曼條件的醫院 反而出了更多醫療事故
Again this ? the phase of decades of research. Never specifically about medical errors, but so many other related topics.
這簡直給幾十年的研究一個大大的耳光 不僅是針對醫療事故 其他很多方面也是如此
And he said, "well, a result is a result. Reality is reality. We have to go back to the field and understand why. We have to understand this phenomenon."
于是他說“結果就是結果 現實就是現實 我們得回到現場 分析原因 理解這一現象”
So she had to go back to the drawing board-tired, enervated, didn't understand what happened, went back to the hospitals, and in almost no time, realized what the issue was.
于是她從頭開始 精疲力竭 衰弱無力 不理解怎么會這樣 又回到了醫院 很快就發現了問題出在哪兒
