抱怨投訴便條
(關鍵詞complain, dissatisfaction)

a．抱怨投訴行為

b．投訴內容具體描述

c．要求彌補糾正賠償

d．抱怨投訴者對彌補糾正賠償等的敦促或威脅

套句：

行為描述I’m writing to bring your attention to the problems I have had with …Here’s the problem…

解決方式的要求：It would be very kind( considerate) of you to…address this problem soon. / take steps to rectify this situation soon. / turn it down a little? /

敦促或威脅: Frankly, I really can’t put up with the situation any more. You must rectify the situation, or I will take it to the court. / If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.

范文：

April 20，2008

Dear Sir or Madam,

I went to your store to buy a Radio watch last Sunday. When I mentioned the high price, the No. 5 saleswoman replied in a sarcastic tone, “You can go ahead and buy a cheap fake from other stores”. She didn’t know how to treat a prospective buyer! I hope you can improve your service and give me a face-to-face apology. My telephone number is 010-12345567.

Sincerely yours,

Amelia