當你在工作中犯錯或冒犯別人時，可能就人會遭到對方的抱怨或指責。抱怨、指責的語氣較重，因此一定要保持冷靜，向對方解釋事情發生的原因；如果確實是自己的錯，則要誠懇地道歉。

Dialogue

A: Our neighbor company like to have their radios turned on loud, I see./我發現咱們隔壁的公司喜歡把收音機開得很大。

B: Yes. It's like this almost every day. It's most irriatating!/是啊，差不多天天都是這樣，真是煩人。

A: Some people are not very considerate./有些人就是不替別人著想。

B: I've stood as much as I can. I'm going to do something about it. (goes to the window and shouts) I wonder if you people could turn that radio down a little? It's almost impossible to do anything with so much noise!/我已經受不了了，我要采取點措施。（走到窗口大喊）你們把收音機的音量開得小一點行嗎？這么吵簡直什么事情都沒法干了。