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商務電話留言常見句型及對話實例[1]

時間:2006-1-1 17:03:33  作者:alex 鍙彲鑻辮-騫磋交浜虹殑鑻辮鍚璁粌騫沖彴

1、Showing interest/surprise
Really?
I’m surprised to hear that.
Do you? /Did you? /Have you?

2· Asking follow-up questions
What did you think of…?
When are you going to…?
How do you feel about…?

3· Using the speaker’s words in a follow-up question
So the meeting’s been postponed until next March.
Next March?

4.Letting of invitation
The following phrases are useful for formal written invitations.

5· Inviting/Offering
We should like to invite you…
We should be very pleased if you could…
We would be delighted if you could…

6· Thanking
Thank you (very much) for your (kind) invitation to…
It was very kind of you to invite me to…
I was delighted to receive your invitation to…

7· Accepting
I would be very pleased to …
I should be delighted to…

8· Declining
Unfortunately, due to… I am unable to…

9.Describing duties and responsibilities
The following phrases are used for talking about responsibilities.
My job is to…
I’m responsible for…
My job involves…
In this job you have to…

9.Report writing
The following phrases are useful when writing reports.
· Introduction
The aim/purpose of this report is to…
This report sets out to…
This report aim to…

10· Conclusion
It was decided/agreed/felt that…
No conclusions were reached regarding…
It was concluded that…

11· Recommendations
We would recommend that…
It is suggested that…
It is proposed that…

12· Asking for information
We can ask for information using a fixed phrase followed by a noun.
I’d like to know about availability.
What about…?
Can you tell me about…?

13· Checking information
We can use the following phrases for checking information.
Sorry, I didn’t get that. Could you say that again?
Sorry, did you say…?

14.Suggesting
The following phrases are useful when we make suggestions.
Let’s…
Why don’t we…?
How/what about…?
I think we should…
Perhaps we could…
Couldn’t we…?
If we…we could/should…

15.Making presentations
The following phrases are used when making presentations.

16· Referring to visuals
If you’d like to look at the screen, you’ll see…
As you can see…

17.Expressing hindsight
We can talk about past mistakes in the following ways.
With hindsight, we should have/could have…
What we should have/could have done is…
If we’d…, we wouldn’t have…





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