In this conversation, Sally is a receptionist for a major computer hardware supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.
Sally: Just a moment, please. I'll transfer you.
Caller 1: Thank you.
 
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I'm sorry, he's in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don't know, sir. Would you like to leave a message?
Caller: No, that's OK. I'll call back.

Sally: Good morning. Ms Carling's office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That'll be fine. Thank you very much.

中文參考：

在這段對話中，Sally是一家大型電腦硬件供應商的接待員。今天早晨，一位私人秘書請了病假，Sally暫替她的工作。

Sally: 早上好。ABC公司，我是Sally，請問您有什么事嗎？
Caller 1: 是的，我是Dave Michaels，請Amy Winters聽電話。
Sally: 請稍等。我給你轉過去。
Caller 1: 謝謝。

Sally: 早上好。ABC公司，我是Sally，請問您找那位？
Caller 2: 我是Lance Stevens，請你們的客戶服務部經理接電話，好嗎？
Sally: 對不起，他在開會。要留個口信嗎？
Caller 2: 他什么時間方便？
Sally: 我不知道，先生。您需要留個口信嗎？
Caller 2: 不用了。我會再打過來的。

Sally: 早上好，Carling女士的辦公室，我能為您做什么嗎?
Caller 3: 我是Marlene Casper，我要約見Carling女士，她知道我是誰。
Sally: 請稍等，我查一下她的日程……您明天10:00可以會見Carling女士。
Caller 3:很好。非常感謝。