商務信函的英文書寫規則[5]

We regret that we are unable to accept your offer.
Or: We regret that we are not in a position to accept your offer.
d) We want you to assist us
帶有傲慢或長者的口吻(superior tone),不如改為:
Your assistance would be appreciated.
(六) 使用高興,遺憾,感謝等詞匯及表達法
(1)、 We have pleasure of -ing…….
We have pleasure in -ing…….
It is with pleasure that we do so
It gives us(great, much) pleasure to do so
We are pleased for us to do so
It''s a pleasure for us to do so.
We are glad(or: delighted) that you do so
We shall gladly do so
We shall feel happy if you will do so
We are happy to do so
(2) 、表示感謝的表達法有:
We are (very, most) appreciative of your doing so
We are gratified to learn that you do so
We shall be (or: feel) obliged by your doing so
We shall be obliged if you will do so
You will oblige us by doing so
We shall be grateful to you if you will do so
We shall appreciate your doing so
We shall appreciate it if you will do so
We shall thank you to do so
It will be appreciated if…….
We are thankful that you do so
(3)、表示遺憾的表達法有:
It is a matter for regret that we cannot do so
It is with regret that we must do so
We express our regret at -ing…..
To our regret we cannot do so
It is regrettable that we must do so
We regret that we cannot do so
We regret to do so
It is to be regretted that you do so
We are regretful that we must do so
It is a pity that you cannot do so
We are sorry we cannot do so
We are sorry to do so
注:以上的表達法只是常用的一部分。
寫信要做到Courtesy,但要注意
(1)、不要使用已經過時的毫無意義的老套子,如:
our esteemed clients;
your esteemed letter;
your respectable house;
your good self(or good selves);
your valued order;
your esteemed reply等等
(2)、要分清“禮貌”與“卑恭”的界限,如:
(a) We are extremely and sincerely sorry for the error and ask that you accept our humble and sincere apology for the undue inconvenience suffered by you.
(b)We beg to acknowledge receipt of your letter dated 11th December.
(c) We beg to enclose herewith our invoice.
這三例不是“禮貌”,而是“卑恭”。寫商業書信既不要盛氣凌人,也沒有必要低三下四,更應該注意在商業信中把we beg一類的表達法完全去掉。
以上三例可考慮改為:
(a) We are concerned about the inconvenience you have suffered, and apologize sincerely.
(b) We have received your letter od Dec. 11.
(c) We enclose(herewith) our Invoice.
Or: We are pleased to enclose our Invoice.
