5. Anticipate Problems
預見到問題
When your responsibilities depend on input from others, check their plans and their understanding of what you're requesting.
當你的工作有賴于他人的參與時,要核對他們的計劃并確認他們理解你的要求。
6. Be Resilient About Problems
堅韌樂觀地面對難題
Part of carrying your responsibilities is understanding that unforeseeable failures by others are a routine part of work life. When problems occur, no one is picking on you and you can't excuse it as bad luck.
發生別人無法預料到的失誤是工作生涯中常見的事情。理解這一點就是你工作職責的一部分。當問題發生時,沒有人怪罪于你,你也不能以運氣不好作為借口。