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How to deal with difficult people?

如何和難處的人打交道？

Speak Up to Share Your Point of View

說出自己的觀點(diǎn)

It’s important to speak up at a fairly early point in the conversation to make it clear that you share a different point of view. Avoid interrupting, but instead, find a break in the conversation to say,“This is the way I see it.”Then explain your point.

對話一開始就應(yīng)該明確表示自己持有不同觀點(diǎn)。當(dāng)然，不要打斷對方，而應(yīng)在對話間隙說出“我的看法是……”，然后給出解釋。

Stick to the Facts

堅(jiān)持實(shí)事求是

Learning how to deal with difficult people often means sticking to the facts. Avoid saying subjective things such as,“You shouldn’t have…”or“That was way out of line.”Instead, state the facts and remain as objective as possible about the order of events.

和難處的人打交道，最重要的就是堅(jiān)持實(shí)事求是。不要講主觀的話，比如“你不應(yīng)該……”或“太過分了！” 相反，請闡明事實(shí)，盡可能對事件條理保持客觀態(tài)度。

【知識點(diǎn)講解】

Stick to 堅(jiān)持

例句：

There are interesting hikes inland, but most ramblers stick to the clifftops.

內(nèi)陸地區(qū)有一些很有意思的徒步遠(yuǎn)足路線，但多數(shù)徒步者都去爬懸崖陡壁。

I tend to stick to fresh fruit for pudding.

我一直堅(jiān)持用新鮮水果做甜點(diǎn)。

Remember, stick to the issues and don't take it personally.

記住，就事論事，不要把問題個人化。

deal with 惠顧； 與…交易； 應(yīng)付； 對待

例句：

Overcrowding has taxed the city's ability to deal with waste.

人口過多使得城市的垃圾處理能力達(dá)到了極限。

People usually complain about having to deal with too much bureaucracy.

人們經(jīng)常抱怨不得不應(yīng)付太多的繁文縟節(jié)。

The government is taking emergency action to deal with a housing crisis.

政府正采取緊急措施解決住房危機(jī)。

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