Passage Three
[32]Mr. Stevenson was the owner of a general appliance store. He had seen many newly-weds coming into his store to shop for their first refrigerator, washer and dryer, and air-conditioner. Pen and pencil in hand, they would ask him a lot of questions about price, features and after-sale services, but they would usually walk away at the end of their inquiry.
The other day a young couple came into his store. They asked him all the usual questions and he answered all of them patiently. But when he suggested an order at the end, they replied firmly, "We'll have to look around places first." Although feeling a bit disappointed, Mr. Stevenson did not show it. Instead, he smiled, moved closer and said, "[33]I know you will go to Discount Dan to look at the price tags. That's perfectly understandable. I do the same. In fact, they sell the same stuff as we do. But if you buy things there, there is something you will not get. And that is me. I come with everything I sell.I've been in the business for thirty years and in a few years' time I'm going to give my store to my daughter and son-in-law. I hope they will carry on the family business. [34]I stand behind everything I sell and I will make sure that you will never regret buying things from me." After this short speech Mr. Stevenson offered the young couple some ice-cream to thank them for their interest.
[35]Impressed by his honesty and sincerity, the young couple decided to place an order.

Questions 32 to 35 are based on the passage you have just heard.
32. How does Mr. Stevenson make a living?
正確答案：A
解析：選項都是某人的工作或職務，可以猜測題目問的是這個人是干什么的。原文開頭說史蒂文森先生是一家普通家用電器店的主人，故A正確。
33. Why do many couples walk away after their inquiry?
正確答案：C
解析：店主人史蒂文森先生說：“我知道你們要去折扣店看價格。”可見這些人僅僅是來看價格、比價格的，故選C。
34. What did Mr. Stevenson assure the young couple?
正確答案：B
解析：答題關鍵在于正確理解史蒂文森先生的那番話語。他說：“我對每一件我售出的東西作擔保，保證你們永遠不會因為向我購買電器而感到后悔。”意思就是他將對商品的質量負責，故B正確。
35. What made the young couple decide to place an order?
正確答案：D
解析：原文最后說到，年輕夫婦有感于史蒂文森先生的誠實和真摯，決定下訂單。D中的truthfulness是對原文honest的同義替換，故D為答案。