Ⅲ.課文篇

Some managers say that the sales department is the most important. Without the sales department there would not be any sales. Without sales, the company would not have any income and could not pay its expenses.

有些經(jīng)理說銷售部門是最重要的。沒有銷售部門的話公司就賣不出任何東西，而如果賣不出東西公司就沒有收入從而無法應(yīng)付支出。

The sales department often has the most staff of all of the departments in a company. Sales staff sometimes sit at a desk and make calls to customers and potential customers while others go out of the office to visit existing customers or find new ones.

銷售部門通常是公司所有部門中員工人數(shù)最多的。銷售人員有時會坐在辦公桌前給顧客和潛在的顧客打電話。而有些人會到外面去拜訪現(xiàn)有的顧客或去尋找一些新客戶。

Sales staff usually work on a commission basis. This means that they get a salary (sometimes called a retainer) and then get a small percentage of the sales that they make. This gives sales staff plenty of motivation to make as many sales as possible.

銷售人員的工作通常都是提成制的。也就是說他們在領(lǐng)到薪水（又稱底薪）的同時還可以得到銷售業(yè)績中的一小部分提成。這能給員工以動力讓他們盡量多地提高銷售業(yè)績。

Sales staff must know the product or service that they are selling very well. They need to know all of the features and benefits of the product or service so that they can talk about it with customers and answer the customer's questions fully.

銷售人員必須非常了解他們所推銷的產(chǎn)品或服務(wù)。他們需要知道產(chǎn)品或服務(wù)的特點和益處以便和客戶交談及全面地回答客戶提出的問題。

Some people think that it is OK for sales staff to tell lies to make a sale. Most professional sales staff know that it's not good to lie, because once the customer finds out, they won't stay a customer for long!

有些人認(rèn)為銷售人員為了賣出東西而說謊是可以接受的。但絕大多數(shù)的職業(yè)銷售人員都明白說謊并不好。因為一旦客戶發(fā)現(xiàn)的話，他們就不會繼續(xù)使用你的產(chǎn)品了。