17.
M: Good morning, Ms. Hoe. What's troubling you?
W: I began to have a sore throat and a running nose the day before yesterday. And now, I've started to cough.
Q: What's the woman's problem?
正確答案：B
解析：選項都是She開頭，預測對話跟女士的遭遇有關，注意聽女士的話語。sore throat“喉嚨痛”，running nose“流鼻涕”，cough“咳嗽”，都是感冒的癥狀。跟事故、外貌無關，故B正確。

18.
M: Would you please help me adjust the air flow? It's blowing right on my head. I'm a bit cold.
W: Sure. Just turn the knob here in whichever direction you like. You can also shut it off by switching it tightly to the right.
Q: What do we learn from the conversation?
正確答案：D
解析：男士嫌冷，讓女士幫他調氣流量，女士告訴他可以旋轉圓形的控制開關，也可以關掉它。D中的air-conditioner是air flow的同義表達，故D正確。