Now you'll hear the two long conversations.
Conversation One
W: Hi. How can we help you today?
M: Yeah. I'd like to get my hair trimmed a little. Nothing fancy. Just a basic trim.
W: Well, can we interest you in today's special?
M: Um... No...
W: [19]We'll shampoo, cut, and style your hair for one unbelievable low price of $9.99. Plus, we'll give you a clean shave and a back massage to help you relax. Best service in town!
M: Okay, [20]I'll have the complete service today, but as I said before, I just want to get my hair trimmed. A little off the top and sides. That's all. I mean, that's all.
W: No problem. Relax. [21]You're in good hands. Okay, here we go. So, what do you do for a living?
M: I'm a lawyer, specializing in workplace accidents, and [22]I'm in town for an interview for a new job, and... Hey, what happened to my hair? And what's left of my hair turned purple. Are you even a licensed beautician?
W: Well, sir. We offer a money-back guarantee on all our work, so if you're not completely satisfied...
M: Satisfied? I'm anything but satisfied. [22]How in the world am I supposed to go to a job interview looking like this? Forget it. Forget it.

Questions 19 to 22 are based on the conversation you have just heard.
19. What is one service NOT included in the special price at the beauty salon?
正確答案：B
解析：女士說，當(dāng)日的特別優(yōu)惠是以9.99美元的價格享受洗、剪、吹，外加剃須、背部按摩。A、C、D均有提及；只有B（修指甲）不在服務(wù)范圍內(nèi)，故應(yīng)選B。通讀選項，知道這篇對話與理發(fā)有關(guān)。本題選項涉及相關(guān)服務(wù)項目，解答時要注意對話中提到哪些項目，以做相應(yīng)標(biāo)記。此外，修指甲不屬于一般男士理發(fā)業(yè)務(wù)范圍，根據(jù)“主題原則”，與主題無關(guān)的即為答案，直接選B。
20. Why does the man repeatedly say "That's all"?
正確答案：C
解析：男士的原話是：“今天就來整套服務(wù)吧。不過，……我只想把頭發(fā)修一下。上面和兩邊都稍微修剪一點點就可以了……”這里的“That's all”表明男士不想要別的花樣，只需要自己想要的服務(wù)，故C正確。根據(jù)男士說的“Okay, I'll have the complete service today”，可排除A甚至D（全套服務(wù)所需的長時間與quickly矛盾）；B無依據(jù)。
21. What does the beautician mean by "You're in good hands"?
正確答案：C
解析：女士說：“沒問題，放松點，給你服務(wù)的是個好手。”所謂“好手”即是水平高的美容美發(fā)師，故C正確。本題問“You're in good hands”是什么意思 。像這種“短語含義題”，絕不能選其單詞本義，由此可排除A；若頭發(fā)狀態(tài)良好，就不用來理發(fā)了，故B也可排除；D是利用原詞relax設(shè)置的干擾項。
22. Why does the customer go to this beauty salon to improve his appearance?
正確答案：D
解析：男士先說，他到城里來面試一份新工作。隨后又抱怨，“我這個樣子怎么去面試？”可見男士來美容院理發(fā)是為了參加面試，故D正確。四個選項均以“He is going to”開頭，差別在to后面的內(nèi)容上。A、B未提到，可排除；男士說他是一個處理工傷事故的律師，C中的一般將來時態(tài)與對話內(nèi)容不一致。