Now you'll hear the two long conversations.
Conversation One
W: [19]I'm sorry, but I can't let you check out these books.
M: What do you mean?
W: [20]Wow, the computer shows you got an overdue book, art work, out since last September.
M: [20]But that's impossible. I only started going to this school last month and I'm a business major, not an artist.
W: Oh. This is pretty strange. Let me look out the records. OK. You are Richard Smith?
M: Yeah.
W: You live at fifty thirty-three western?
M: No, I am living on campus, in the new...
W: You did say you are Richard Smith, right?
M: Yeah, well, my full name is Richard James Smith, but I usually go by Richard Smith.
W: Let me check one more thing on the computer. Aha, I see now. [21]There's another Richard Smith in the class... Richard El Smith. And it looks like he's the one who got the overdue book checked out.
M: Another Richard Smith? No kidding.
W: So I guess you two never met.
M: No, but I think I should probably try. I could at least warn him what's just happened.
W: Good idea. Now I'll let you check out these books today. [22]But I suggest you start using your middle name, or mid initial to avoid any problem like this in the future.

Questions 19 to 22 are based on the conversation you have just heard.
19. Why is the man talking to the woman?
正確答案：C
解析：對話的第一句女士很明確地指出“我不能讓你借這些書”，從而可知男士是想借書，因此C正確。
20. Why does the man mention that he is a new student at the school?
正確答案：A
解析：女士說男士在去年9月就借了一本書迄今未還，男士反駁說：“那不可能，我上個(gè)月才入學(xué)”。因此A正確。
21. What does the woman discover when she looks at the records on her computer?
正確答案：D
解析：女士說：“有另一個(gè)Richard Smith，叫Richard El Smith。”男士非常驚訝，說：“另一個(gè)Richard Smith？”因此答案為D。
22. What does the woman suggest the man do in the future?
正確答案：C
解析：對話結(jié)尾處女士說：“但是我建議你開始使用中名或中名首字母，以免未來再出現(xiàn)類似的問題。”可見C正確。