062.
W: Is that the Personnel Manager's Office at Martin's Furniture Ltd.?
M: Yes, can I help you? I'm the Assistant Manager.
W: Yes, I'd like to make an appointment with the personnel manager. I saw your advertisement in yesterday's Daily Express and would like to apply for the advertised job.
M: Certainly, miss. Could you give me your name please?
W: Yes, I'm Miss Waller that's W-A-L-L-E-R, and my first name is Barbara.
M: Thanks. And could I have your date of birth please?
W: Yes, it's March 26th, 1985.
M: And have you had any training in secretarial course?
W: Yes, I've been trained in shorthand, telephone conversation skills and word processor skills.
M: Thanks. Could I have your telephone number please?
W: Yes, it's 5289761.
M: OK, Miss Waller, we'll let you know when the date for an interview is arranged. Thank you for your interest in the job. Bye.
W: I look forward to having an interview with the manager. Bye.

參考答案：
(1) Waller
(2) March
(3) shorthand
(4) word
(5) 5289761