221.
W: I understand how you feel, sir. But there simply isn't any room. The person who received your reservation call must have forgotten to write it down. I'm afraid it was just a mistake. She is new, you know.
M: Just a mistake? Do you realize that I've invited some very important people to dinner? It could cause me to lose an important business partner.
W: I'm sorry, sir. I suggest you call them and explain the problem. I'm sure you'll find several other very good restaurants around here.
M: I can't get in touch with them now. They are probably on their way at this very minute. Surely you could fit one more table in.
W: Not unless you'd like me to put you in the hall, sir.
M: Well, that's better than nothing.

答案解析：
(1) 正確答案為B。根據The person who received your reservation call must have forgotten to write it down.接聽您預訂電話的那個人一定是忘了記下來了。可知，男子生氣的原因是因為他的預訂被忽略了，因此B項正確。
(2) 正確答案為B。根據The person who received your reservation call must have forgotten to write it down. She is new.接聽您預訂電話的那個人一定是忘了記下來了，她是新來的。可知，接待員應為問題負責，因此B項正確。
(3) 正確答案為C。根據Surely you could fit one more table in. 你一定可以再放一個桌子。可知，女子會設法為男子找張桌子，因此C項正確。