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One of the things I've learned about myself is that I tend to be impatient in solving problems. Instead of listening to the opinions of others, I try right away to find solutions. I have had to learn that other people can give me valuable input and that listening makes me a better leader.
就我對自己的了解，其中有一點就是，我在解決問題時會很不耐煩。我直接去尋找解決方案而不是先聽被人的意見。我必須要懂得其他人能給我有價值的建議，而傾聽會使我成為更好的領導者。
To be a better listener, I now bring employees from all over the world—including China—to New York City four times a year to hear their suggestions for how to improve our business. I meet with them for a full day and spend most of my time listening. This is one of the most important things I do.
為了成為一個好的傾聽者，我現在每年4次把員工從世界各地（包括中國）集合到紐約，以便聽他們對改進業務的建議。我會花一整天的時間與他們見面，而我大多數時間主要是傾聽。這是我做的最重要的事情之一。
Balance is another essential leadership quality in today's complex world, and it's a quality that is especially critical for women who are juggling many and sometimes competing roles. As a working mother with two children—my daughter Lauren is 14 and my some Jamie is 6—I constantly struggle with the issue of balance. People always ask me how I do it, and my answer is....it's never easy to balance work and family.
在當今復雜的世界中，獲取平衡是另一個重要的領導能力，尤其對于女性這個掙扎于各種角色中的群體，有時這些角色還是相互矛盾的。我是一個有著兩個孩子的職業母親，我的女兒Lauren 今年14歲，兒子 Jamie 今年6歲，我經常在如何求得平衡中摸索。別人總問我是怎么做的，我的回答是—在工作和家庭之間取得平衡絕非一件容易的事情。
I'll give you an example. I belong to an executive committee of CEOs from the business world. Recently we were invited to Washington for a meeting with the President of the United States. This was very exciting to me. What an incredible opportunity.
我舉個例子。我是一個商界首席執行官委員會的成員。最近我應邀到華盛頓和總統見面，這令我和興奮。這個機會太難得了。
