打電話進來:

Is Yang there? (最常用)

Is Yang around? (次常用)

Hello, May I speak to Yang please?

Hello, Can I talk to Yang please?

如果正是本人:

This is he. (男的)

This is she.(女的)

This is Nic( 你的名字) speaking.

You are speaking to him. (her)

You are talking to him.

如果是別人:

Hold on. (最常見)

I'll get him, Hold on please.

Hold on, let me see if he is here.

One moment please.

如果他正好不在:

No, He is out. (最常見)

No, He is not here. May I take a message?

No, He is not in.

No, He is not available.

No, He just went out, he will be back in 30 minutes.

如果你要找的人不在:

Do you know when he will be back?

Do you know where he is going?

Do you know where I can reach him?

Do you know his office number? (or work place number)

回答:

No, I am sorry, I don't know!

I have no idea.

Yes, his number is 404-123-4567.

如果要留言:

May I leave a message?

回答:

Sure, go ahead.

Hold on, let me get a pencil and paper.

打錯電話的回答：

No, I am afraid you have the wrong number.

What number did you dial?

What number are you calling?

聽不清楚時:

Pardon?

Excuse me?

I am sorry?

Say again?

Say what?

Come again?

結束對話:

Thank you, have a good day.