I wasn't aware of that policy
我不知道那項規(guī)定。

be aware of..
意識到...
He was not aware of the mistake he had made.
他沒有意識到自己犯的錯誤。
policy
政策;策略
foreign policy
外交政策
The company has adopted a strict no-smoking policy.
該公司實行了嚴格的禁煙制度。

A:Madam,I'm afraid you cannot carry those cosmetics onto the plane.
女士，恐怕您不能攜帶這些化妝品上飛機。
B:Why can't I?
為什么不能？
A:We have a strict policy about liquids.Your bottles of cosmetics exceed the allowed limit for liquids.
我們對液態(tài)的物品有嚴格的規(guī)定。您這些化妝品超過了允許攜帶的液態(tài)物品的量。
B:Oh,I'm sorry,I wasn't aware of that policy.
哦，對不起。我不知道那項規(guī)定。
A:I'm sorry,but I am going to have to confiscate them now.
很抱歉，我現(xiàn)在得將他們沒收了。
B:But I spent so much money on those cosmetics!
但是我花了很多錢買這些化妝品。
A:I'm sorry,madam,but we have these rules for your safety and the safety of other passengers.
很抱歉，女士，但是我們的這些規(guī)定是為了您和其他乘客的安全。
B:Ok,I understand.
好的，我理解。
A:I apologize for this inconvenience.Have a good flight.
對于給您造成的很多不便我很抱歉。祝您旅途愉快。
B:It's ok.Thank you.
沒事，謝謝。