評論
打印
Smith: You are new in this office. A client's not satisfied with you and complains that your department has no efficiency. What'll you do?
史密斯：你新來上班，一位客戶對你不滿意并投訴你們部門沒有效率，你會怎么做？
Li Tian: It's common to meet difficulties at work. I'll calm down and solve the problem appropriately.
李甜：工作中遇到困難很正常，我會先冷靜下來并妥善處理問題。
Smith: How?
史密斯：怎樣處理？
Li Tian: First, I'll find out the reason why the client is not satisfied.
李甜：首先，我會找到客戶不滿意的原因。
Smith: And then?
史密斯：然后呢？
Li Tian: If it's my fault, I'II apologize to him. If his requirement is out of our regulations, I'll tell him directly.
李甜：如果是我的問題，我會向他道歉。如果他的要求在我們的規(guī)定之外，我會直接跟他說。
