評論
打印
A product guarantee
產(chǎn)品質(zhì)保
A: Can you tell me what's included in your warranty?
A:你可以告訴我什么包括在你們的保修范圍嗎？
B: Certainly. The product has a two-year guarantee. If it breaks down during that period we offer a replacement unit completely free of charge. Our products are very reliable but we recommend you take out an extended warranty. This covers you for a further two years.
B:當(dāng)然可以。本產(chǎn)品有兩年質(zhì)保期。如果在質(zhì)保期出現(xiàn)毛病，我們換件免費。我們產(chǎn)品的質(zhì)量非常可靠，但是我們建議你購買延長質(zhì)保。這又可以延長兩年質(zhì)保。
A: I see.What does that include?
A:我明白了。延長質(zhì)保包含什么？
B:It covers all parts and labour, except for normal wear and tear of course.
B:它包含所有零件和人工服務(wù)，當(dāng)然除了正常磨損和破損外。
A:What sort of response time do you guarantee?
A:你們保證那種類型的回應(yīng)時間？
B: Our engineers are on call 24 hours a day We guarantee someone will be with you within four hours, but in practice it's often much sooner.
B:我們的工程師一天24小時在線。我們保證工作人員會在四小時之后給予回應(yīng)，但在實際中會更快。
A: Are there any exclusions?
A:沒有除外的內(nèi)容嗎？
B:Not really. It's a very comprehensive warranty. I’ll put a copy in the post to you and you can read through the small print.
B:沒有。這是一個很周詳?shù)馁|(zhì)保。我給你寄一份，你可以認(rèn)真看一下附屬細(xì)則。
