評論
打印
19. Complaining about a Tour
19.旅游投訴
A: I want to make a complaint about the all-day bus tour I took yesterday.
A：我想要投訴我昨天乘坐的全天巴士之旅。
B: I'm sorry you have a complaint.
B：很抱歉沒讓您滿意。
A: I actually have a few complaints.
A：我確實有一些抱怨。
B: Please tell me what went wrong.
B：請告訴我怎么了。
A: We were stuck in traffic for an hour.
A：我們被堵了一個小時。
B: Well, that's out of our control.
B：好吧，那不是我們能控制的。
A: The bus had no air conditioning.
A：巴士上沒有空調。
B: It was 60 degrees out yesterday though.
B：盡管昨天室外的溫度是60度。
A: I want a full refund.
A：我想要全額退款。
B: I can't give you a full refund since you enjoyed part of the tour.
B：我不能給你全額退款因為你享受了部分觀光。
A: How about a partial refund then?
A：那部分退款呢？
B: I will give you a partial refund for the unsatisfactory tour.
B：我將為不愉快的觀光給您部分退款。
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