評論
打印
11. Not Delivered on Time
11.沒有按時送貨
A: Hello, how can I help you?
A：你好,我能怎么幫助你?
B: I'm calling about your delivery service.
B：我打聽一下關于送貨服務的事情。
A: What seems to be the problem?
A：出了什么問題？
B: The delivery was scheduled to arrive over an hour ago.
B：送貨員原計劃應該在一小時前送達。
A: Your cake has not arrived?
A：你的蛋糕還沒有到達嗎?
B: No, and I am very disappointed.
B：沒有,而且我很失望。
A: I'm sorry about that; we're a bit behind schedule.
A：我很抱歉,我們比預定計劃晚了。
B: You know I needed that cake an hour ago.
B：你知道我一個小時前需要那塊蛋糕。
A: I understand. I'm sorry for the inconvenience.
A：我理解。我為給您帶來的不便感到抱歉。
B: Will the delivery man be here soon?
B：送貨員會很快到這里嗎?
A: Yes, he will. And he will refund you the delivery fee.
A：是的,他會。他會把送貨費用退給你。
B: Alright. Thank you.
B：好吧。謝謝你！
