評論
打印
Laundry do not Arrive on Time
衣服沒有被及時送回
Room service.What can I do for you?
客房部。我能為您做什么嗎？
This is room 2012.Where is my laundry? You promised to send to me this moming.
這是房間2012。我送洗的衣服呢？你們承諾今天早晨會送來的。
Well,let me check for you. I am sorry,sir. They mistook your order as a normal one. Actualty it's an express laundry, is that right?
讓我查一下。很抱歉，先生，工作人員將您的單子當成了普通的訂單，實際上您要的是速洗服務，對嗎？
Yes.I ordered the express service．
是的，是要求速洗的。
Sir, we are terribly sorry for that.We will refund the charge and send your laundry to your room 3 hours later, is that all right?
先生，我們對此感到非常抱歉，我們將退還您的洗衣費，并會在3小時內將您的衣服洗好送到您的房間內。您覺得怎么樣呢？
That's fine.
可以。
