評論
打印
網上購物卻遇到問題？想退想換？今天的課程就要教你如何與客服溝通以解決購物時遇到的問題！
本節課的重點詞匯:
1. customer support rep 客服代表
2. Hi, I’m calling about a dress I ordered recently. I never received it. 你好，我最近訂了一件裙子，但一直沒收到。
3. tracking number 運貨號
4. the status of the package 快件狀態
5. delivered 已送達
6. nothing ever came 什么都沒等到
7. I could give you a refund or send the package again. 您想退款還是讓我再發一次貨？
8. Returns and Refunds 退換條款
