Unspoken Messages

不言而喻的消息

陳豪在北京的ABC美國(guó)公司工作。他散會(huì)后跟同事Amy一起往外走。

(Office ambience)

A: CH, What happened to you during your presentation?

C: 你注意到什么了嗎？

A: You were doing a great job. You obviously had done extensive research. You had good materials. You were completely confident until half-way through.

C: 這么說(shuō)你能看出我后半截很不自在？

A: Yes. You suddenly became unsure of your self.

C: 唉，都是因?yàn)镸r. Stone, 上個(gè)月從紐約來(lái)的副總。

A: What about him?

C: 他根本沒(méi)看我，一直在看其他文件。

A: Did you try to ignore that?

C: 我也試著不去管他，可注意力就是集中不起來(lái)。

A: Did Mr. Stone do anything else?

C: 他還在椅子上轉(zhuǎn)來(lái)轉(zhuǎn)去，不斷看窗外。

A: He's the key decision maker these days.

C: 是啊，現(xiàn)在公司一切都是他說(shuō)了算，更糟糕的是，他剛剛讓秘書(shū)通知我，要找我談話(huà)。

A: Try not to let this upset you too much until you meet with him. Let me know what happens, will you?

陳豪下午去找Amy。

A: How did things go with Mr. Stone?

C: 完全是虛驚一場(chǎng)。Mr. Stone還表?yè)P(yáng)我，說(shuō)我工作很有成績(jī)。

A: That's great.

C: 看他早上開(kāi)會(huì)時(shí)的表現(xiàn)，難道我的擔(dān)心是多余的嗎？

A: You were reading his body language this morning and he clearly wasn't sending a positive message.

C: Body language? 肢體語(yǔ)言？

A: Words aren't the only way we communicate. We send messages with our bodies.

C: 那Mr. Stone的肢體語(yǔ)言為什么跟他的想法不一樣呢？

A: Perhaps he was distracted or had something else on his mind. Evidently he was listening to you, but that is not the impression you got.

C: 下次再遇到這種情況，我應(yīng)該怎么辦呢？

A: Normally, you could have stopped at that point and asked for questions or opinions, specifically addressing the person who didn't seem to be involved.

C: 停下來(lái)征求意見(jiàn)和問(wèn)題？可Mr. Stone是老板啊？

A: In this case, you were in a tough spot since he is the vice-president.

C: 你別說(shuō)，有了這件事，我今后肯定會(huì)特別注意自己的肢體語(yǔ)言。

A: That's a good lesson for all of us. Too often we send nonverbal messages without being aware of how others interpret them.

C: 這么說(shuō)來(lái)，很多誤解都是在不知不覺(jué)之中產(chǎn)生的。

A: Body language can be used to impress people or to turn them off. It is directly related to good manners if you think about it.

C: 肢體語(yǔ)言怎么會(huì)跟一個(gè)人的禮貌和修養(yǎng)有關(guān)系呢？

A: Positive body language like giving someone your full attention and having a pleasant expression on your face are all part of showing courtesy and respect.

C: 注意聽(tīng)別人講話(huà)本身就是對(duì)別人的尊重。